CALL NOW! 1-877-764-5402
CALL NOW! 1-877-764-5402
Free Shipping
Free Tech Support
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Our Guarantee

  • Free Tech Support
  • 100% Satisfaction
  • One Year Warranty
  • Money back guarantee

Our Services

Member Reviews

Greg Lynch
The part was correct, programming correct, and I'm now all up running smoothly again. I will certainly go to Protech Auto Sytems again should I ever need another part. Excellent service and customer support. 5 STARS!
Tess Arquieta
Having never ordered a part like this online before, I was a bit skeptical at first. However, Protech quickly delivered the computer as promised, and saved me 400$ that I would have had to pay at the Ford dealer. Thanks Guys, I would recommend you to anyone!
Breanne Benys
I have been looking for months for a PCM for my truck and no luck. Finally I found protechauto, they have the best customer service and had my PCM I needed, it was fast and easy all I had to do was plug it in and go, I will always do business with protech.

ORDERS & RETURNS

CALL NOW! 1-877-764-5402

Terms & Conditions

Ordering Online

As soon as you complete your order and payment is made, your information is processed immediately and your part enters our fulfillment department. After leaving this department, your computer is built,  packaged and shipped using shipping method you choose. Your one or three- year warranty starts the day of delivery. If you have any questions, feel free to give us a call or send us a message.

Shipping Information

We will ship your part using your chosen shipment method. Keep in mind that your part may not ship the same day that you order, but we will use your chosen shipment method when we do ship. A tracking number will be e-mailed to the e-mail address that you supply with your order.  All of our parts ship within 1-3 business days. Total time for free shipping is 6-8 business days.  Expedited shipping is 3-5 business days, and next-day air is 1-4 business days, depending on your part’s availability . Business days are Monday through Friday and do not include public holidays.

Refunds, Warranty, & Return Policies

Engine computers are electrical parts.  If you have any questions about this part, please email or call us before you buy. If the part is found to be defective, it can be returned for a full refund within 14 days of delivery. You are responsible for the return shipping. If you or your mechanic misdiagnoses the problem with the vehicle, you can still return the part for a refund minus a 30% restock & reprogram fee. Sometimes customers tell us the computer we sent is defective, but suddenly their original computer is working fine again, or they had a different problem with the vehicle. If you are in this category, you will be charged for misdiagnosis.  If you order the wrong part,  you can still return it for a refund minus a 30% restock & reprogram fee.  After 14 days, all returns are subject to a 30% restock & reprogram fee.  For “defective” computers, if you provide a dated receipt of a purchased replacement computer from another supplier, the restock fee will be waived.  No refunds will be issued after 6 months of delivery. Programmed Ford keys are returnable if uncut. If they are cut, they cannot be resold and are not returnable. We are not responsible for the cost of, or locksmith inability of key reprogramming required on board the vehicle.  The warranty begins the day the part is delivered to you.  The warranty covers the part only. If the part is suspected to break under warranty, you must ship it to us to see if we can repair it first. If it cannot be repaired, a replacement will be sent out. Modifying the computer’s hardware or software in any way will void the warranty.

Paying for your Order

We accept Visa, Mastercard, Discover, and American Express.

Our Location

We are located in Oakland Park, FL:
ProTech Auto Systems
3296 NE 11 Ave
Oakland Park, FL 33334

We also carry inventory in Texas, New York, and Ohio.